About Evernorth Health Services:
Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group – a Fortune 16 global health company with 75,000 employees and 186 million customers in more than 30 countries and jurisdictions worldwide. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people by creating and connecting premier health services offerings such as benefits management, pharmacy, care solutions, insights, and intelligence.
About Cigna:
The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world. It includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.
Position Overview:
This position will support security engineering and operations in collaboration with our global security engineering teams. The role involves supporting security infrastructure, log source monitoring, access provisioning, and security automation workflows. Responsibilities include performing standard operating procedures for outage handling and log monitoring, responding to incident alerts, incident triage, conducting vulnerability scans, and collaborating with operations and development teams.
Education:
Any bachelor’s degree
Experience:
Minimum of 5–8 years of experience in a Security Operations Center or Security Engineering
Skills:
Strong analytical and technical skills
Innovative thinker with strong communication skills
Strong experience with SIEM platforms
Familiarity with ITSM platforms
Experience managing and leveraging vulnerability scanning tools
Understanding of incident response processes and escalation protocols
Proficiency in scripting or automation (Python, Power Shell, etc.)
Strong analytical and troubleshooting skills
Experience working in a 24/7 SOC environment or with follow‑the‑sun support models
Familiarity with access management and identity governance tools
Exposure to Dev Sec Ops practices and secure integration pipelines
Excellent communication and documentation abilities
Proven ability to perform in‑depth data analysis and present insights in a clear manner
Ability to adapt in a dynamic work environment, learn quickly, and contribute solutions
Ability to prioritize and meet timelines and deadlines
Advanced problem‑solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
Carrying out analytics and metrics
Responsibilities:
Core Engineering & Monitoring Functions:
Develop and maintain Standard Operating Procedures (SOPs) for outage handling and log source monitoring in the SIEM
Monitor and respond to ITSM error tickets and alerts
Perform Level 1 triage and response for security incidents and anomalies
Conduct overnight ad‑hoc vulnerability scans and ensure timely reporting of findings
Support access setup and provisioning for SOC tools and platforms
Maintain and report on SOC metrics and health checks to ensure operational readiness
Collaboration & Support:
Coordinate with Operations team for off‑hours support and escalation
Engage resources for early morning coverage and integration tasks
Work with development teams to support integration coding and automation efforts (based on talent availability)
Collaborate with release management to ensure minimal after‑hours impact during change cycles
About Evernorth Health Services (Final):
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
