Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry‑first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large‑scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Inviting applications for the role of Principal Consultant – Cloud Operations Engineer AWS/Azure
In this role, you will be responsible for managing, monitoring, and enhancing cloud infrastructure hosted on AWS and Azure platforms. You will ensure the availability, reliability, and performance of cloud environments while working closely with development, security, and operations teams. The ideal candidate will possess extensive experience in cloud architecture, infrastructure automation, and operational best practices.
Responsibilities
Design, implement, and manage scalable, secure, and highly available cloud environments in AWS and Azure.
Optimize cloud resources to ensure cost efficiency and high performance.
Perform regular system monitoring and maintenance, including the configuration of alerting and monitoring tools.
Develop and maintain infrastructure‑as‑code (Ia C) using tools such as Terraform, Cloud Formation, or ARM templates.
Automate repetitive tasks and processes using scripting languages like Python, Power Shell, or Bash.
Implement and maintain security best practices, including identity and access management (IAM), encryption, and network security.
Ensure compliance with industry standards and regulatory requirements.
Identify opportunities for process improvements and automation within cloud operations.
Stay updated with the latest cloud technologies and trends, and provide recommendations for their adoption.
Collaborate with development teams to support CI/CD pipelines and Dev Ops practices.
Provide technical guidance and mentorship to junior engineers.
Respond to and resolve cloud‑related incidents and problems.
Implement and manage monitoring solutions to track system performance and availability.
Generate and analyze reports on system performance, usage, and security.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
Experience in system administration, with cloud operations & Dev Ops.
Proficiency in AWS services (EC2, S3, RDS, VPC, Lambda, etc.) and Azure services (VMs, Azure Storage, Azure SQL Database, Azure Functions, etc.).
Experience with configuration management tools like Ansible, Chef, or Puppet.
Strong scripting skills in Python, Power Shell, Bash, or similar languages.
Experience with multi‑cloud environments and hybrid cloud setups.
Knowledge of database management systems and data backup/recovery solutions.
Familiarity with containerization technologies such as Docker and Kubernetes.
Understanding of network configurations, firewalls, VPN, and load balancers in a cloud environment.
Preferred Qualifications/ Skills
AWS Certified Solutions Architect – Professional or AWS Certified Dev Ops Engineer – Professional.
Microsoft Certified: Azure Solutions Architect Expert or Microsoft Certified: Azure Dev Ops Engineer Expert.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non‑technical stakeholders at all levels of the organization.
Strong analytical and problem‑solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
Proven ability to work independently as well as part of a team, with a proactive and self‑motivated attitude towards achieving project goals.
Why join Genpact?
Lead AI‑first transformation – Build and scale AI solutions that redefine industries
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career—Gain hands‑on experience, world‑class training, mentorship, and AI certifications to advance your skills
Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast‑moving workplace
Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
