Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description

Engaging service, delicious cuisine and distinctive surroundings make every special event, a truly memorable affair. As Outlet Manager, you will liaise between multiple departments to ensure the success of every group function – and model exceptional service and leadership skills among your team.
Consistently offer professional, friendly and engaging service
Lead and manage the Outlets team in all aspects of the department and ensure service standards are followed
Address guest concerns and react quickly and professionally
Train Supervisors and colleagues
Balance operational, administrative and Colleague needs
Conduct regularly scheduled departmental meetings
Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place
Work with the Conference Services & Catering department to ensure that revenue and guest satisfaction levels are maximized
Manage the departmental budget
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Qualifications

Previous leadership experience in food & beverage required
Computer literate in Microsoft Windows applications required
Excellent communication and organizational skills
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

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