Itil Service Now Incident Manager Apply In Apple Valley

Published 2020-05-22
Expires 2020-06-22
ID #108786973
Itil Service Now Incident Manager Apply In Apple Valley
United-states, Minnesota, Apple Valley,
Published May 22, 2020

Job details:

Job type: Full time
Contract type: Contract
Occupation: Itil service now incident manager

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Hi, I tried reaching you ndash Howrsquos everything? My name is Payal Dey and I am actively looking for ITIL Service Now Incident Manager at Apple Valley, MN Location. If you are interested in the opportunity listed below, please share your updated resume along with contact information to payal.deyvlinkinfo.com mailtopayal.deyvlinkinfo.com or you can reach me at 860.247.1400 x 160 Role ITIL Service Now Incident Manager Location Apple Valley, MN Job duration 6-12 Months MOI WebExskype Job Descriptions Act as the Single Point of Contact for managing incidents and outages Collaborate with the Customers Service Management team if any during Incident Management process definition and documentation Liaise with the Business and IT stakeholders both internal and external during Major Incident P1P2 Management Process outages Track incidents escalated to 3rd party vendors or customer retained organization to closure Perform aging analysis on tickets and send appropriate reports to the tower leads Perform audits on sample incident records for quality of incident log and information Review Incident availability SLAs for compliance and initiate appropriate action plan Review problem tickets created in correlation with the incident influx Liaise with problem management teams for initiating RCA and permanent fixes Conduct regular meetings with the support teams and address their issues concerns Regards, Payal Dey Technical Recruiter VLink Inc. Phone 860.247.1400 x 160 Fax 860 256 8484 payal.deyvlinkinfo.com mailtopayal.deyvlinkinfo.com www.vlinkinfo.com httpwww.vlinkinfo.com

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    Vlink Inc
    Private person
    Registered on 7. Oct 2017
    Contact employer No phone nuxxxx

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    Vlink Inc
    Private person
    Registered on October 7, 2017

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    A job, or occupation, is a person's role in society. More specifically, a job is an activity, often regular and performed in exchange for payment ("for a living"). Many people have multiple jobs (e.g., parent, homemaker, and employee). A person can begin a job by becoming an employee, volunteering, starting a business, or becoming a parent. The duration of a job may range from temporary (e.g., hourly odd jobs) to a lifetime (e.g., judges). An activity that requires a person's mental or physical effort is work (as in "a day's work"). If a person is trained for a certain type of job, they may have a profession. Typically, a job would be a subset of someone's career. The two may differ in that one usually retires from their career, versus resignation or termination from a job.