European Team & Account Manager - Milton Keynes Apply In Milton Keynes

United Kingdom, Buckinghamshire, Milton Keynes, MK77
Published 2019-11-09
Expires 2019-12-09
ID #55512081
European Team & Account Manager - Milton Keynes Apply In Milton Keynes
United-kingdom, Buckinghamshire, Milton Keynes,
Published November 9, 2019

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: European team & account manager - milton keynes

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European Team & Account Manager
Team Leader, Account Manager, Communication, Support, Sales Support, Spanish, Portuguese, French, Problem Solving, Data Analysis, Customer Care, Account Coordination, Team Leader, Team Coordinator
Based in: Milton Keynes, Buckinghamshire
At commutable distance from Bletchley, Bedford, Northampton, Luton, Rugby, Coventry, Oxford, Banbury, London, Luton, Oxford, Corby
Salary: £40,000 pa + Benefits
Ref: 764TL

Please visit the French Selection UK website, vacancies section, search job reference: 764TL
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

Company profile:
Our client is well known company who provides highest standard of the service to their clients.

Main duties:
To support oversee the Team of Accounts Managers.

The Role:
- To manage the team of Account Managers and supporting them on a daily basis
- To guide the and train the team to ensure that team objectives are met
- To carry out performance management and review progress
- To ensure achievements of service levels
- To manage and improve internal quality and customer satisfaction
- To reduce complaints or complex issues acting as the escalation point for the team
- To deliver KPI updates to Sales Manager
- To work closely with the HR on all aspects of people management

The Candidate:
- Fluent in English and Spanish or Portuguese or French (Written & spoken) - Essential
- Previous experience in a contact centre leadership role - ESSENTIAL
- Experience of delivering and maintaining commercial service level agreement and key performance indicator measures
- Excellent communication skills
- Ability to priorities skills and problem solver
- Good numerical and organisational skills

Salary: £40,000 pa + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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    Employer's info

    French Selection Uk
    Private person
    Registered on October 7, 2017