Gather and analyze integration requirements from business stakeholders.
Collaborate with business analysts, clients, and IT professionals to understand and document integration needs.
Coordinate with external vendors, partners and countries to analyze the integration needs and data exchange requirements, create data mapping, define API specifications including request/response details, data validations and message formats; identify business use cases for integration, document the integration document including API request/response samples and get it review and approved with external stakeholder.
Provide training and support to end-users and other IT team members on integration-related topics.
Perform API testing using tools like Postman and Soap UI to validate the API request/response and troubleshoot response codes & errors.
Conduct System Integration Testing (SIT) to ensure data integrity and functionality.
Work with the integration developers and operations support team to troubleshoot and resolve integration issues in a timely manner.
Perform gap analysis and identify impacts as a result of any changes or enhancements to existing APIs.
Ensure all integration processes are thoroughly documented, including data mappings, workflows, message formats, validations and transformation rules.
Maintain version control for all integration documentation, ensuring it is up-to-date and accessible to relevant stakeholders.
Plan the rollout/migration of services to the new API and validate the integration postimplementation.
Provide regular status updates and present progress reports for assigned tasks to supervisors and management.
Create integration specifications document covering integration flows, data mapping, message formats, sample API payloads, response codes and logging criteria.
Any other task assigned by the line manager/HOD.
Requirements Bachelor's degree in Computer Science, Information Technology, or any relevant discipline.
Minimum 3 to 4 years of experience in IT business/integration analysis, integration development or a related field.
Experience in software development lifecycle (SDLC) methodologies and techniques.
Experience of working on integration projects, documenting integration specifications and API testing.
Strong communication, presentation, and interpersonal skills to work with internal & external stakeholders.
Have sound knowledge of API concepts and protocols and authentication mechanism.
Ability to create detailed integration documents, API specifications and use cases.
Familiarity with agile methodologies and sprint & release concepts.
Knowledge of database design and SQL.
Ability to perform API testing using tools like Postman or Soap UI.
Experience with API documentation tools (Swagger, Postman, etc.).
Benefits Competitive salary
Fuel Card
Health benefits
Professional development opportunities
Inclusive work culture & much more
Seniority level Mid-Senior level
Employment type Full-time
Job function Analyst
Industries IT Services and IT Consulting#J-18808-Ljbffr