Technical Consultant SDE
Averox, Pakistan The Technical Consultant is a customer-oriented role responsible for pre-installation, configuration, and testing of the solutions deployed by Services Delivery. This role involves cross-functional interaction with Engineering and Support.
Key Responsibilities:
Provide technical input to pre-sales activities, including customer workshops.
Provide technical expertise on solution delivery fundamentals.
Prepare, maintain, and own all relevant activities and deliverables from the Project Delivery Lifecycle for successful customer project delivery (e.g., configuration, implementation planning, test planning, and execution).
Plan and execute (onsite and/or offsite) assembly, configuration, and testing of the solution for deployment in the customer's environment.
Plan and execute the effective transition of the solution to Support.
Assist Support in the resolution of issues in production systems.
Support project team staff to meet deadlines and e SG Services Deliveries priorities.
Provide input on product and customer-specific functionality, configuration, and usage for training and documentation.
Stay updated on the underlying technology and architecture of the product and solutions.
Share skills and experience with other groups to establish consistency and improve quality.
Identify and assist in resolving key issues and risks.
Understand, follow, and improve upon all formally-communicated methodologies, processes, policies, and values.
Provide support and encouragement to team members and participate in the up-skilling and training of colleagues.
Able to travel as reasonably requested.
Perform all other duties as reasonably requested.
Key Relationships:
Internal: Managers, Other Delivery Staff, Sales and Pre-Sales, Engineering, Support
External: Customers, Third-party vendors, Business partners
Job Specification Qualifications:
University degree in engineering, mathematics, computer science, or equivalent experience.
Relevant technical experience in Telecommunications, Intelligent Networks, and/or Next Generation Networks.
Technical Knowledge:
Sound knowledge in telephony protocols (e.g., TCP/IP, SS7, INAP, CAMEL, MAP, H323, Sigtran).
Scripting languages (e.g., Perl, Python).
UNIX, especially Solaris.
Relational database concepts, especially Oracle.
Object-oriented concepts.
Distributed system technologies.
Microsoft Office.
For DBA Specialists:
Strong knowledge of Oracle-specific and/or generic SQL database concepts.
Experience in distributed database management and Cluster environments.
Experience with Oracle RAC systems and solutions.
Good knowledge of Oracle Data Guard and Veritas Volume Manager.
Strong Oracle administration abilities.
Good UNIX (Solaris) administration abilities.
Experience with Oracle backup and recovery solutions.
Product Knowledge:
Good knowledge of commercial applications in Mobile Network Operators Charging and Rating, Messaging, Recharge, Promotion Management, and Networking.
Experience in financial payments.
Industry Knowledge:
Experience in the telecommunications industry, delivering solutions in mobile, fixed, MVNO, or Internet telecommunications environments.
Experience with industry-standard software development and project implementation methodologies.
Experience with the creation and execution of test strategies, plans, and scripts.
Project management skills to achieve deliverables, monitor, and report progress.
Experience with project scoping and risk management.
Communication Skills:
Excellent English oral and written skills (Arabic would be a plus).
Ability to communicate effectively and professionally with customers and third-party companies.
Ability to work and interact effectively in a team environment.
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