Manager Collections and Recovery - Al Ain (UAE National) – 0000 KZ47
Some careers prize diversity more than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.
HSBC International Wealth and Premier Banking aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
We are currently seeking an ambitious UAE National to join our International Wealth and Premier Banking team.
In this role, you will:
Initiate and support business migrations while ensuring high-quality service to the business areas by minimizing risk through effective management of cost and resources.
Ensure that processes and procedures are continually reviewed and improved, with changes communicated for effective implementation.
Conduct regular internal audits and reviews to maintain required process quality and productivity levels.
Set high standards of staff motivation and leadership by maintaining a good work environment, leading to a highly committed and productive team. Develop staff to achieve their potential and ensure that the objectives and standards set by the organization are met.
Establish and maintain effective relationships with customer business areas and identify areas for service improvements.
Communicate effectively with peers regarding best practices to ensure optimum resource utilization across sections and maintain a robust cross-training plan for multi-skilled operation teams.
Motivate and develop team members across sections, with specific attention to individual development or action plans as required to achieve business objectives and manage future growth.
Complete MI and other business data requirements accurately, presenting supporting statistics/reports/returns to the business/management within agreed timescales.
Continuously reassess operational risks inherent in the business, considering changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
Implement Group Compliance Policy by containing compliance risk in conjunction with the relevant compliance department, adhering to all relevant laws, rules, and codes within the UAE.

#J-18808-Ljbffr