Overview
Our client is a well-established company within the retail industry, recognised for its commitment to excellence and its people-first approach. Operating as a large organisation, they strive to maintain a professional and supportive workplace culture while delivering high-quality services.
Responsibilities
Manage employee relations activities, ensuring compliance with labour laws and company policies.
Act as the main point of contact for resolving employee concerns and grievances.
Develop and implement strategies to improve employee engagement and satisfaction.
Provide advice and guidance to managers on employee relations and human resources matters.
Conduct investigations into workplace issues and recommend appropriate action.
Draft and review employee-related policies and procedures.
Collaborate with the Human Resources team to support organisational goals and objectives.
Monitor and report on employee relations trends within the retail industry.
Qualifications
A degree in Human Resources, Business Administration, or a related field.
Proven expertise in employee relations within the retail industry.
Strong knowledge of labour laws and employment regulations.
Excellent communication and interpersonal skills.
Problem-solving skills with the ability to resolve complex workplace issues.
Ability to work collaboratively with cross-functional teams.
Proficiency in HR systems and tools.
