Position: Customer Care Executive (META)Location: Islamabad / Lahore / Karachi Job Description: Handle and respond to customer calls effectively and professionally. Provide online support to customers regarding company services. Follow up with the Operations team for fault rectifications exceeding 48 hours. Create and close Network Trouble Tickets as required. Maintain a record of faults for respective regions. Execute special tasks assigned during duty hours Hiring Criteria: Qualification: Minimum graduate from a reputable university. Communication Skills: Fluent in English and Urdu with a neutral dialect. Experience: Preferably 6 months to 1 years of experience in customer service. Salary: -Rs. 45,000 per month + (Performance-based incentives available). Shift: Rotational shifts (monthly rotation). Work From Home Option: Option to work from home after 6 months of successful performance. Requirements to work from home: Own a laptop/system (Core i3 or higher). Power backup (UPS/Generator). Internet connection with speed higher than 4 MB (other than PTCL). Must have headgear (headset with microphone). A separate workspace at home for work. Select Job Location Location * Select Location Personal Information Your Name *Father's Name *Date of Birth *CNIC Number *Phone Number *Email Address *Current Address * Address Line 1 City State / Province / Region Postal Code Country Permanent Address * Address Line 1 City State / Province / Region Postal Code Country Educational Background Education/Degree *Education/Degree *Major Subjects *CGPA / Grade/ Division *Professional Experience Job Title *From-To *Organization *Awards (if any)Total Experience *"I hereby declare that the information provided above is true and correct to the best of my knowledge. I understand that if any information is found to be incorrect or tampered with, the authority reserves the right to reject my candidature."Click or drag a file to this area to upload.
