Join Genpact: Associate, Order Management
Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large‑scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions— we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Inviting applications for the role of Associate, Order Management. In this role, you will be part of the order management team and would be independently handling all order processing requirements.
Responsibilities
Strong order management knowledge
Frequent interaction with clients through telephonic and email communication
Sound knowledge of manufacturing processes (procurement, logistics, SCM, etc.)
Comply with and maintain knowledge of applicable rules, legislation, regulations, standards and best practices
Support the project coordinator for operational excellence and exceeding KPI targets
Responsible for developing process flow, SOPs and documentation
Sales order, purchase order creation in SAP
Follow up with vendors for timely delivery of material Close coordination with logistics/cross‑functional teams to resolve any issues
Correcting any errors received due to incorrect entry of orders by supplier/customer and ensuring they are in the system for further processing
Email management
Analytical and problem‑solving skills
Minimum Qualifications
Bachelor’s degree in any stream
SAP functional knowledge
MS Office (Excel, Word)
Flexibility to any shift
Strong e‑mail and customer call handling etiquettes
Strong oral and written communication skills
Preferred Qualifications / Skills
SAP hands‑on experience
E‑mail/workflow handling tool exposure
Manufacturing industry experience/exposure
Why join Genpact?
Lead AI‑first transformation – build and scale AI solutions that redefine industries
Make an impact – drive change for global enterprises and solve business challenges that matter
Accelerate your career—gain hands‑on experience, world‑class training, mentorship, and AI certifications to advance your skills
Grow with the best – learn from top engineers, data scientists, and AI experts in a dynamic, fast‑moving workplace
Committed to ethical AI – work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values‑driven culture – our courage, curiosity, and incisiveness, built on a foundation of integrity and inclusion, allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
